MailSafe
What is MailSafe?
MailSafe is an email encryption service that allows Union Trust to securely deliver sensitive or confidential information to you via email. It is encrypted (secured) and sent to you through our MailSafe portal. With MailSafe, we can quickly and privately send statements, lending documents, and other important confidential information to you in an encrypted format, thereby protecting your information in a highly secure manner. Additionally, you the customer can respond and send us information knowing that your information is kept confidential.
How do I use MailSafe?
When sensitive information is sent to you for the first time, you will receive an email in your inbox with the following subject line: Union Trust MailSafe Registration Invitation. Upon opening the email, you will be prompted to use your web browser to register your MailSafe account. Registration is quick and easy and only needs to be done the first time you receive a secure email from Union Trust.
Once you have registered, you can use the same password over and over again.
For registration instructions, click here.
Who do I contact if I need help?
If you need to reset your MailSafe password, you can do so through the MailSafe Help option. If you have any questions, please call our Customer Assistance Center at 800-432-1592 or email us at security@uniontrust.com.
